Who we are
The controller of your personal data is , , United Arab Emirates, .
We process personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, for customers in Saudi Arabia, the Saudi Personal Data Protection Law.
What we collect
- Order details: name, delivery and billing address, email, phone and the products ordered.
- Account details, if you create an account.
- The messages you send us.
- Technical data needed to run the site: IP address and essential cookies for your bag and language.
We do not collect your full card details: payments are handled by our payment provider.
Why we use it
- To process and deliver your order (performance of the contract).
- To keep invoices and accounting records (legal obligation).
- To answer your messages and handle returns (performance of the contract and our legitimate interest).
- To keep the site secure (legitimate interest).
We do not sell your data and we do not use advertising or tracking cookies.
Who receives it
Only the providers we need to run the shop: our hosting provider (), our payment provider and the carriers that deliver your order. These providers act on our instructions and only for these purposes.
Transfers outside your country
Your data may be processed by providers located outside your country of residence, including outside the United Arab Emirates. When we transfer data abroad, we do so in line with the transfer rules of the applicable law and with appropriate safeguards.
How long we keep it
- Order and invoice data: as long as the law requires us to keep accounting records.
- Customer account: until you delete it.
- Messages: up to 3 years after our last exchange.
Your rights
You can ask to access, correct or delete your data, to restrict or object to its use, and to receive a copy of it. Write to . You can also complain to the data protection authority of your country.
Cookies
The site only uses cookies it needs to work: your bag, your language and, if you log in, your session.
Contact
For any question about your personal data, write to .
Last updated: 03/11/2026